Terms & Conditions

These Terms & Conditions govern projects, purchases, and services provided by Savannah Window Fashions.

By approving a proposal, submitting a deposit, or purchasing products or services from Savannah Window Fashions, you acknowledge and agree to these terms.

Communication

Clear communication is essential to a successful project. Project details, approvals, selections, and changes should be communicated in writing whenever possible to ensure accuracy.

Proposals & Approvals

Proposals are based on the information available at the time they are prepared. Any changes to product selections, materials, quantities, measurements, or project scope may require revised pricing and timelines.

Projects will not move forward until all required approvals, selections, and deposits have been received.

Deposits & Payments

A deposit is required before products are ordered or fabrication is scheduled.

The remaining balance is due prior to installation, delivery, or completion of services unless otherwise specified in writing.

Accepted payment methods will be outlined in your proposal or invoice.

Change Orders

Changes requested after approval may affect pricing, fabrication schedules, product availability, and installation timelines.

Every effort will be made to accommodate changes; however, additional charges may apply.

Product Availability

Product availability is determined by manufacturers, fabric houses, and vendor partners.

Occasionally, products may become unavailable, discontinued, delayed, or backordered. If this occurs, Savannah Window Fashions will communicate available alternatives and work with clients to identify appropriate solutions.

Dye Lots & Natural Variations

Variations in color, texture, weave, grain, and finish are common within many textiles, natural materials, woven products, wood products, and specialty finishes.

Where exact color matching is important, additional sampling or approvals may be recommended.

Lead Times

Project timelines vary based on product selections, fabrication requirements, material availability, and project scope.

Estimated lead times are provided as a courtesy and may be affected by circumstances beyond our control, including supplier delays, shipping delays, construction schedules, weather events, and other unforeseen conditions.

Freight, Shipping & Delivery

Freight, shipping, handling, and delivery charges are estimated at the time of proposal and may be adjusted to reflect actual costs.

If freight damage occurs, Savannah Window Fashions will work with the appropriate vendor or supplier to determine the next steps.

Installation

Installation dates are scheduled once products have been received, inspected, and prepared for installation.

All outstanding balances must be paid prior to installation.

Clients are responsible for providing safe and reasonable access to installation areas.

Custom Orders

Because all products are custom ordered, custom fabricated, or made specifically for each project, all sales are final.

Custom products are not eligible for return, exchange, or refund.

Photography

Savannah Window Fashions reserves the right to photograph completed projects for use in marketing materials, social media, website content, and portfolio purposes.

Professional photography collaborations with designers and project partners are always welcomed.

Limitation of Liability

Savannah Window Fashions shall not be liable for delays, damages, or losses resulting from circumstances beyond our reasonable control, including but not limited to supplier delays, freight issues, construction delays, acts of nature, or third-party service providers.

Questions

If you have questions regarding these Terms & Conditions, please contact:

Savannah Window Fashions
2809 Roger Lacey Drive, Suite B
Savannah, Georgia 31404

Phone: 912-354-0836
Email: hello@savannahwindowfashions.com